Meet Tui - Your Friendly Rental Guide
Welcome to FairStay.nz! We're excited to introduce you to Tui, our AI assistant named after New Zealand's clever native bird. Tui is here to help you understand your rights as a tenant and guide you through common rental questions.
How Tui Can Help You
- Learn about your rights as a tenant
- Understand rental regulations
- Get information about common rental issues
- Find out how to report unfair practices
- Access helpful resources
Important Note About Tui
Tui is an AI assistant in training, learning to better serve our community. While Tui is knowledgeable about New Zealand tenancy laws and rental practices, please remember:
- Tui provides general information, not legal advice
- Some responses may need verification
- Complex situations may require professional guidance
- Tui is continuously learning and improving
Best Ways to Use Tui
- Ask clear, specific questions
- Double-check important information
- Use Tui as a starting point for understanding your rights
- Follow up with Tenancy Services for official guidance when needed
Your conversations with Tui are private, and we encourage you to share your experiences. Remember, for the most secure way to report rental issues, use our anonymous survey at https://fairstay.nz/survey/
Simply type your question in the chat window below, and Tui will be happy to help. Together, we’re working to create a fairer rental market in New Zealand.
Get Started
For urgent issues or official disputes, please contact Tenancy Services directly.
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