Terms of Service

Terms of Service

Last Updated: February 13, 2025

1. Introduction

Welcome to FairStay.nz (“we,” “our,” or “us”). By accessing or using our website, you agree to these Terms of Service (“Terms”). Please read them carefully.

2. Service Description

FairStay.nz is a platform dedicated to improving New Zealand’s rental market through:

  • Anonymous survey collection
  • Educational resources
  • Community support
  • Rental market information

3. User Obligations

3.1 General Use

Users must:

  • Provide accurate information
  • Not misuse the platform
  • Not attempt to identify other users
  • Respect the privacy of others
  • Not use the service for unlawful purposes

3.2 Content Submission

When submitting content, users must:

  • Not include personally identifiable information
  • Not include defamatory content
  • Not violate others’ rights
  • Provide truthful information
  • Follow submission guidelines

4. Intellectual Property

  • All content on FairStay.nz is protected by copyright
  • Users retain rights to their submitted content
  • Users grant us license to use anonymous submissions
  • We may use aggregated data for research and advocacy

5. Disclaimers

  • We provide information, not legal advice
  • We cannot verify all user submissions
  • We make no guarantees about accuracy
  • Users should verify important information
  • Services provided “as is”

6. Limitation of Liability

FairStay.nz and its owners are not liable for:

  • User submissions
  • Service interruptions
  • Third-party actions
  • Consequential damages
  • Individual disputes

7. Modifications

We reserve the right to modify these terms with notice.

Privacy Policy

Last Updated: February 13, 2025

1. Data Collection

1.1 Information We Collect

We deliberately minimize personal data collection:

  • No names required
  • No physical addresses collected
  • No personal identification needed
  • Anonymous survey responses only
  • Basic usage analytics

1.2 Cookies and Tracking

We use minimal tracking:

  • Essential cookies only
  • Anonymous analytics
  • No personal tracking
  • No third-party advertising

2. Data Usage

2.1 Purpose of Collection

We use collected data for:

  • Improving rental market conditions
  • Research and advocacy
  • Platform improvement
  • Aggregate trend analysis
  • Anonymous reporting

2.2 Data Aggregation

  • All data is anonymized
  • Individual responses not identifiable
  • Aggregated for research
  • Used for advocacy purposes

3. Data Protection

3.1 Security Measures

  • Encrypted data transmission
  • Secure data storage
  • Regular security updates
  • Access controls
  • Data minimization

3.2 Data Retention

  • Minimal retention periods
  • Regular data review
  • Secure deletion practices
  • No personal data stored

4. User Rights

Users can:

  • Access their submissions
  • Request data deletion
  • Opt out of analytics
  • Control cookie settings
  • Contact us with concerns

5. Third-Party Services

5.1 Limited Use

We use third-party services for:

  • Website hosting
  • Analytics (anonymous)
  • Survey tools
  • Chat functionality

5.2 Data Sharing

We do not share data with:

  • Advertisers
  • Marketing companies
  • External databases
  • Unrelated third parties

6. Contact Information

For privacy concerns:

7. Changes to Policy

We will notify users of significant changes to this policy.

8. Special Protections

8.1 Anonymous Submissions

  • No personal details required
  • No IP address storage
  • No location tracking
  • No user identification

8.2 Survey Data

  • Aggregated responses only
  • No individual identification
  • Secure storage protocols
  • Limited access controls

9. Legal Basis

This policy complies with:

  • New Zealand Privacy Act 2020
  • Consumer protection laws
  • Digital privacy regulations
  • Fair information practices